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Rensselaer Polytechnic Institute
Rensselaer Polytechnic Institute
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RPI LMS Support, Rensselaer Polytechnic Institute

RPI LMS Support

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I'm experiencing problems downloading files and/or running Chat or Whiteboard

In this section

If you are using Windows XP Service Pack 2, you may experience problems downloading files and/or running Chat and Whiteboard.

To fix this Internet Explorer problem, follow these steps:

Add http://rpilms.rpi.edu to the trusted sites list

  1. Open the browser.
  2. Select Tools, Internet Options...
  3. In the Internet Options windows, left click on the Security tab.
  4. Left click on the Local intranet icon.
  5. Left click on the Sites... button.
  6. In the Local intranet window, click on the Advanced... button.
  7. Uncheck the Require server verification (https:) for all sites in this zone.
  8. Enter http://rpilms.rpi.edu in the Add this Web site to the zone: text box.
  9. Left click on the add button.
  10. Left click on the OK button for each of the open windows.
Disable zone change warnings
  1. In the Internet Options window, left click on the Security tab
  2. Left click on the Local intranet icon
  3. Left click on the Custom Level... button
  4. In the Security Settings window, scroll down under Miscellaneous ( near the bottom) and select Enable under Web sites in less privileged web content zone can navigate into this zone
  5. Left click on OK
  6. In the Warning! window, left click on Yes in response to the Are you sure you want to change the security settings for the this zone?
  7. In the Internet Options window, left click on OK